I recently changed my Airbnb cancellation policy from Flexible: Full refund 1 day prior to arrival, except fees to Moderate: Full refund 5 days prior to arrival, except fees. The reasons for doing this were that I did have a few cancellations over the summer and although I had managed to refill most of the empty spaces in my calendar I started to think there is a real risk of a last minute cancellation causing significant financial loss to me so I decided to change to Moderate. This at least would give me 5 days to refill the space. What I didn’t think of was the possibility of selling the room twice. [caption id="attachment_204" align="aligncenter" width="619"] Choose your Airbnb listing cancellation policy wisely[/caption]
Get paid twice for your Airbnb listingIf your cancellation policy is either Moderate or Strict: 50% refund up until 1 week prior to arrival, except fees then there exists the possibility of getting paid twice for the listing. For example if a guest books for a week but two days prior to check-in decides they can’t or don’t want to use their booking then they will not be entitled to a refund. You are then free to re-sell the listing to someone else and thereby get paid twice. This can only happen if the guest officially cancel’s the booking. To do this they need to officially cancel on the website. The host can’t cancel it for them so if they simply send you a message saying they are not coming but don’t officially cancel then the dates will still be blocked on your calendar.
Selling a room twice can really boost your income for the month so it’s worth considering changing your cancellation policy.