I recently changed my Airbnb cancellation policy from Flexible: Full refund 1 day prior to arrival, except fees to Moderate: Full refund 5 days prior to arrival, except fees. The reasons for doing this were that I did have a few cancellations over the summer and although I had managed to refill most of the empty spaces in my calendar I started to think there is a real risk of a last minute cancellation causing significant financial loss to me so I decided to change to Moderate. This at least would give me 5 days to refill the space. What I didn’t think of was the possibility of selling the room twice.
Get paid twice for your Airbnb listing
If your cancellation policy is either Moderate or Strict: 50% refund up until 1 week prior to arrival, except fees then there exists the possibility of getting paid twice for the listing. For example if a guest books for a week but two days prior to check-in decides they can’t or don’t want to use their booking then they will not be entitled to a refund. You are then free to re-sell the listing to someone else and thereby get paid twice. This can only happen if the guest officially cancel’s the booking. To do this they need to officially cancel on the website. The host can’t cancel it for them so if they simply send you a message saying they are not coming but don’t officially cancel then the dates will still be blocked on your calendar.
Selling a room twice can really boost your income for the month so it’s worth considering changing your cancellation policy.
How to automate your Airbnb listing
If you’re a live-in Airbnb host then sooner or later the issue of what to do if you want to take a holiday yourself arises. Even when I’m not on holiday I don’t like to leave the house for too long a period of time, in case there are issues when I’m not there. I certainly don’t like the idea of leaving the house for a week with guests in situ. Security is one thing that worries me most. Only I know who is a paid guest and is not as no one else knows each other and a stranger could easily enter the house unchallenged.
If I want to go on holiday the safest thing for me to do is to block off the calendar and have no guests over this period. Of course this means no income for a week which adds up to a lot of money. I could find a friend or family member who would be willing to look after the house but this is unfair on other people as they have their own lives and it’s actually more hassle for them than they realize (being a host is not as much fun as people think).
There are agencies you can you who offer a professional greeting service such as Hostmaker . These agencies help you automate your Airbnb business so you can be lounging on the beach drinking cocktails and just let the money roll in. In reality the amount on money these services charge is likely to wipe out any profit you could potentially make from your business as the margins for this business are wafer thin.